1. Introduction and Scope
Chevron Global Lubricants, ("Global Lubricants") respects the confidentiality of information relating to identified or identifiable individuals and it is the company's policy to guard against unauthorized or improper disclosure of any such information. This policy covers the processing of personal information through this specific Web site. This policy applies only to this Web site; other Global Lubricants Web sites and services will be covered by their own privacy policies which detail their specific personal information processing practices.

Global Lubricants is involved in manufacture and sale of petroleum lubricants products.

Global Lubricants' pertinent company information is listed below.

Organization Name: Chevron Global Lubricants Country: United States of America

Address: 6101 Bollinger Canyon Road City Zip: San Ramon, CA 94583 State: CA

Webmaster: Debbie McClellan Web sites(s) URL: www.havoline.com

2. Personal Data Collected and Purpose(s) for Use.
All personal data collected on this website is volunteered by website visitors. Global Lubricants collects the following personal information:

Primary personal data	Technical administration of the Web site	Research & Development	Customer Administration	Marketing	Trading in personal data
Name	X	—	—	—	—
Gender	—	—	—	—	—
Address	—	—	—	—	—
E-mail address	X	—	—	—	—
Phone/Fax number	—	—	—	—	—
other (describe)	—	—	—	—	—

Global Lubricants does not collect information about its visitors from other sources, such as public records or bodies, or private organizations. Global Lubricants does not collect or use personal data for any purpose other than that indicated in this Section 2.

3. Contact Information
Questions or comments about this policy may be addressed to: Global Lubricants Web Master, or by sending an e-mail to lubricants@chevron.com

4. Providing Visitors with Anonymous Access
All visitors who are non Chevron employees can access this Web site and browse it without disclosing any personal information. This Web site does not enable visitors to communicate with other visitors nor does it allow information posted by visitors to be accessed by other visitors

5. Automatic Collection of Information/Use of Cookies
Global Lubricants does not automatically log personal data, nor does its link information automatically logged by other means, with personal data about specific individuals. However, when visitors access this web site, their IP address is collected. Standing alone, an IP address is not personally identifiable information. . Further, Global Lubricants does not use cookies to store personal data nor does it link non-personal information stored in cookies with personal data about specific individuals.

6. Children's Privacy
Global Lubricants does not knowingly collect personal data from children. Therefore it does not provide information about its personal data practices in relation to children on its homepage, or on those web pages Global Lubricants collects personal data.

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7. Disclosure and Visitor Choice
Global Lubricants does not disclose personal information collected on this web site to its subsidiaries, affiliates or other 3rd party organizations, other than 3rd party web site service providers identified in paragraph 4. Global Lubricants will not disclose personal information collected on this Web site to governmental institutions and authorities except if required by law or other regulation. Global Lubricants' employees and data processors, who have access to, and are associated with the processing of personal data, are obligated to respect the confidentiality of our visitors' personal data.

8. Integrity/Security
Global Lubricants does not provide a secure transmission method, (i.e. encryption method) for sending personal data. However, Global Lubricants has implemented technological and operational security policies and procedures to protect personally identifiable information from loss, misuse, unauthorized alteration, and unlawful or unintentional destruction. While no security measure can guarantee against compromise, Global Lubricants regularly reviews and updates its security measures in an effort to provide appropriate security for all information provided to it by others.

9. Access to Personal Data
Visitors wishing to determine if Global Lubricants maintains personal information about them; or access their personal data maintained by Global Lubricants may submit a request by:

• sending an email (lubricants@chevron.com)
• visiting this URL (www.havoline.com)
• sending postal mail to this address:
  • Chevron Global Lubricants
    6101 Bollinger Canyon Road
    San Ramon, CA. 94593)
• calling this telephone number (925 842 1000)

Upon request, Global Lubricants will provide visitors with a readable copy of their personal data which it maintains, within 10 working days. Global Lubricants may require proof of identity before providing such information. All information is provided free of charge.

Visitors may challenge their personal data maintained by Global Lubricants, and where appropriate, have the data erased, corrected, or completed.

10. Privacy Support
Visitors with inquiries or concerns about this privacy policy should contact:

Name/designation : Chevron Global Lubricants
Address : 6101 Bollinger Canyon,
San Ramon, CA 94583
Phone Number : 925 842 1000
Email address : lubricants@chevron.com
URL : www.havoline.com

11. Changes to this Privacy Policy
This policy is effective as of June 15, 2005. Global Lubricants may revise this Privacy Statement at any time without notice. Although Global Lubricants will endeavor to highlight any changes to this Statement, visitors should revisit this site periodically to make themselves aware of the most recent terms as such terms will be binding on all visitors to the website. Visitors' use of this site after such changes constitutes their agreement to such changes.

12. California Privacy Rights
Beginning on January 1, 2005, California Civil Code Section 1798.83 permits customers of Global Lubricants who are California residents to request certain information regarding its disclosure, if any, of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to lubricants@chevron.com.