FAQ

Even experienced drivers could learn a thing or two
  

Experience behind the wheel goes a long way. So does getting basic tips on driving and car maintenance. Let’s start with something really basic – an oil change.  A well-maintained engine can help your car’s performance, maximizes fuel economy and reduces harm to the environment. Now, for a few other tips you may want to consider.

EDUCATION

   

Q. What is motor oil?

 

A. Motor oil is essentially a mixture of base oil and additives used to lubricate engine parts, reduce friction, clean, cool, and protect the engine. Engine oil is comprised of two basic components—base oils and additives. These additives include dispersants, detergents, anti-wear additives, friction modifiers, antioxidants, anti-foam additives, and corrosion inhibitors, viscosity index improvers, pour point depressants, and more.  Modern synthetic motor oils are a complex mixtures of base oils and additive components designed to perform a variety of tasks: separating and lubricating moving parts, reducing engine wear, helping to prevent deposits from forming on internal engine components, removing and suspending dirt and contaminants in the oil until these contaminants can be removed at the next oil change, cooling engine parts, enhancing engine fuel economy, providing protection over a wide temperature range, operating hydraulics in variable valve timing, and even helping to protect the emissions system. In other words, modern synthetic motor oil does a lot more than just lubricate.

 

Q. Why is it important to use motor oil in my engine?

 
 

A. By-products from combustion contaminate your engine oil and if the contaminants build up in the oil, they can settle and create sludge and deposits in the engine. If engine components and oil passages are dirty vehicle performance, efficiency, and fuel economy will suffer. Deposits can also trap heat inside the engine. This is why it is important to use a motor oil like Chevron Havoline® Pro DS® Full Synthetic Motor Oil, specially formulated to provide unbeatable, nonstop protection1 to keep today’s modern engines going.2 It even exceeds the industry’s newest and toughest protection standards, including GM’sdexos1™ Gen 2 specification3.

Add CTA button to our Synthetic motor oils page: http://www.havoline.com/en-US/products/motor-oils/synthetic.html

 

 

Q. Is synthetic oil really better than conventional oil?

 

 
A. In a word, yes. It really is that simple. Synthetic oils protect better than the best conventional, mineral-based oils can, particularly at temperature extremes. You can find lots of explanations online about why synthetic-oil molecules outperform conventional-oil molecules, but the simple answer is: Yes. Synthetic oils protect better.

Can you add a CTA button here that links to our synthetic motor oil page? http://www.havoline.com/en-US/products/motor-oils/synthetic.html

 

 

Q. My owner’s manual says I need synthetic oil. Do I?

 


A. A lot of people are shocked to find that their new vehicle requires synthetic oil. That’s because the engines in newer vehicles are asked to deliver a complex balance of fuel economy, performance, low emissions, long engine life and — just to make it even more challenging — longer intervals between oil changes than years gone by. Our recommendation? Follow the vehicle manufacturer’s recommendation. If they specify synthetic oil, it’s for a reason. And not doing so could void your vehicle’s warranty and shorten the life of your engine. 

Add CTA button linking to our product finder: http://www.havoline.com/en-US/oil-selector.html

 


Q. How do I know which Havoline® motor oil is the right one for my car?



A. Start by consulting your vehicle’s owner’s manual – or try our Havoline Recommendation Tool.



Q. How do I know if my mechanic is using Havoline?

 


A.
Ask for Chevron Havoline by name. If your mechanic doesn't have it, you can find the nearest Havoline xpress lube to service your vehicle or you can purchase Havoline products at one of our Retailers and bring your own supply of Havoline products for your mechanic to service your vehicle.

CTA button linking to find Havoline, but to our Installer/HXL finder: http://www.havoline.com/en-US/find-us/find-an-hxl.html



Q. Where can I recycle my used oil and filter?


A. You’d be surprised how many auto parts retailers, repair facilities and quick oil change places will accept your used oil and filter for free. One of the easier ways to find them is to go to www.recycleoil.org enter your zip code and look for the locations nearest you.



Q. What’s the relationship between Havoline, Texaco, Caltex, and Chevron?


A. The Chevron family of brands includes Texaco and Caltex. Under these brands, Chevron sells and distributes Havoline lubricants, motor oils, antifreeze, and coolants. In North America, Latin America, and Europe, Havoline products are distributed under the Texaco brand. In Africa, Middle East, and Asia Pacific, Havoline products are distributed under Chevron’s Caltex brand.

Link here to: https://www.chevron.com/operations/products-services



Q. Where can I find Material Safety Data Sheets for Havoline-branded products?


          A. View our Material Safety Data Sheet database.

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